Turn Every Inbound Click Into a Qualified, Closed Deal Instantly.

1. Overview & Data Controller

Digital Traffic Genie ("we", "us", or "our"), headquartered in Dublin, Ireland, is committed to safeguarding your personal data in full compliance with the European Union General Data Protection Regulation (GDPR) and the Irish Data Protection Act 2018. For any data protection inquiries, you can reach us at hello@digitaltrafficgenie.com or +353 87 482 3366.

2. Information We Collect

We collect and process the following categories of data when you visit our website or interact with our conversational AI tools:

• Contact and Meeting Booking Data: Name, business email address, phone number, and calendar scheduling preferences provided via Calendly or direct forms.
• Real-Time AI Conversation Streams: Live microphone audio and camera feeds transmitted during real-time interactions with our Conversational Video Interface (CVI).
• Technical and Usage Data: Internet Protocol (IP) address, browser specifications, operating system, session duration, and referral URLs.

3. Conversational AI Video & Voice Disclaimer

Our website features a 2-way Conversational Video Interface powered by Tavus CVI. When you grant microphone or camera access, audio and video signals are processed in real time solely to generate dynamic video responses and evaluate sales qualification criteria. Audio and video frames are processed ephemeral in-memory for dialogue exchange and are not sold to third-party brokers or utilized to train general foundational AI models without consent.

4. Lawful Basis for Processing

Under GDPR Article 6, we process your personal data under the following legal bases:

• Consent (Art. 6(1)(a)): Explicit permission to access device media (microphone/camera) or non-essential cookies.
• Contractual Performance (Art. 6(1)(b)): Facilitating discovery consultations, onboarding, and service delivery.
• Legitimate Interests (Art. 6(1)(f)): Maintaining server security, diagnosing technical anomalies, and preventing fraudulent requests.

5. Cookies & Tracking Technologies

We use strictly necessary technical cookies to enable web navigation and basic media session states. Optional performance and analytics cookies help us measure aggregate engagement. You can control or block cookies through your individual browser preferences.

6. Data Retention

We retain consultation and booking inquiries for as long as necessary to fulfill the requested sales inquiry or ongoing client contract. Operational video session logs are purged routinely according to data retention schedules.

7. Your GDPR Rights

As an EU data subject, you hold statutory rights including:

• Right to access personal records held by us.
• Right to rectification of inaccurate information.
• Right to erasure ("Right to be Forgotten").
• Right to data portability and restriction of processing.
• Right to lodge a complaint with the Data Protection Commission (DPC) of Ireland.

To exercise any rights, email hello@digitaltrafficgenie.com.

1. Scope of AI Services

Digital Traffic Genie provides specialized interactive Artificial Intelligence solutions, specifically 2-Way Conversational Video Interface (CVI) Speed-to-Lead Specialists. Services encompass custom script design, voice avatar cloning, conversational branch training, webhook integrations with Calendly/CRM software, and cloud stream deployment.

2. Deployment Fees & Monthly Retainer

• Setup & Deployment Fee: A fixed one-time setup fee of €1,997 is due upon kickoff. This fee covers initial avatar architecture, prompt engineering, system training, CRM integration, and QA deployment. Setup fees are non-refundable once engineering sprints have commenced.
• Monthly Subscription Retainer: A recurring monthly fee of €997/month begins upon deployment. This subscription covers ongoing stream infrastructure, monthly script fine-tuning, latency optimizations, and priority support.
• Billing Cycle: Retainers are billed every 30 days. Subscriptions may be canceled with 30 days written notice prior to the next billing cycle.

3. Intellectual Property Rights

Ownership of assets is demarcated as follows:

• Client Materials: The Client retains all exclusive right, title, and interest in their pre-existing trademarks, logos, proprietary sales scripts, and confidential client data.
• Genie System IP: Digital Traffic Genie retains full ownership of underlying algorithmic workflows, prompt scaffolding, system prompts, integration scripts, and proprietary AI middleware code.

4. Client Responsibilities & Acceptable Use

The Client warrants that all marketing collateral, product claims, and conversational training materials provided to Digital Traffic Genie comply with all applicable advertising standards, consumer protection regulations, and telemarketing laws. The Client shall not deploy the AI system for deceptive, discriminatory, defamatory, or unlawful activities.

5. Service Level & Limitation of Liability

Digital Traffic Genie commits to high availability of conversational infrastructure. However, while our Speed-to-Lead Specialists are engineered to maximize conversion rates, client-side outcomes remain dependent on inbound traffic volume, audience intent, and market conditions. In no event shall Digital Traffic Genie’s liability exceed the total fees paid by the client in the three (3) months preceding the claim.

6. Governing Law & Jurisdiction

These Terms and any dispute arising hereunder shall be governed by and construed in accordance with the laws of Ireland. Both parties submit to the exclusive jurisdiction of the Courts of Dublin, Ireland.